Dr. Carolynn Shalom

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Privacy Policy

Privacy Policy

Dr. Carolynn Shalom is committed to protecting your privacy and respecting your personal information. This policy outlines how information collected through this website is handled.

Information We Collect

Information You Provide

When you contact us by WhatsApp, phone or email, book an introductory call, or sign up for the newsletter, we may receive:

  • Your name
  • Email address
  • Phone number

No clinical records or protected health information (PHI) are stored on this website.

Newsletter Subscription

Newsletter emails are managed through Drip.

Automatically Collected Information

This website uses:

  • Essential cookies needed for the website to work
  • Google Ads conversion measurement (only if you accept cookies)
  • Google Analytics (only if you accept cookies)

Measurement tools run only after you give consent through the cookie banner. They are used to understand, in aggregate, how visitors find and use this website. We do not use advertising remarketing or share information about the pages you read for advertising profiles. You can change or withdraw your consent at any time via “Manage consent”.

How Information Is Used

We use your information to:

  • Respond to messages
  • Provide details about therapy services
  • Send newsletters (only if subscribed)
  • Improve website performance
  • Analyze website traffic

We never sell or rent your information.

Data Storage & Security

Information is stored through:

  • Gmail
  • Google Sheets
  • Hostinger (hosting)
  • WordPress (website platform)

All reasonable measures are taken to protect your information, but no digital system can guarantee absolute security.

Telehealth Privacy

Therapy sessions take place via Zoom.
 No session content or clinical information is stored on the website.

Cookies

You can accept, deny or change your cookie preferences at any time using the cookie banner (“Manage consent”). You may also disable cookies in your browser settings.

Third-Party Providers

We rely on:

  • Hostinger
  • WordPress
  • Drip
  • Google (Ads and Analytics – only with your consent)
  • Zoom (video sessions)
  • Gmail
  • Google Sheets

These services process limited information according to their own privacy policies.

Payments

Payments are made via:

  • Bank transfer
  • Bit

No payment details are stored on this website.

Data Retention

We retain information only as long as necessary for communication or legal requirements.

Your Rights

You may request access, correction, or deletion of your information at any time.

Children’s Privacy

Services are provided only to adults aged 18 and older.

Updates

This policy may be updated periodically.

Contact

To reach us regarding this policy:

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